Magazines can be ordered from the Sirvi online store, by email at tellimine@lehepunkt.ee, or by phone at +372 633 6117.
Yes. Depending on the publication, the Sirvi online store offers both single issues and longer-term subscriptions. The available ordering options are shown on the publication page.
The first issue of your subscription will be delivered according to the publication date of the next issue. The exact start date depends on the publication schedule and when the order is placed.
Publication frequency depends on the title. A magazine may be published weekly, monthly, or at another interval. More detailed information is provided on the publication page. The publisher may change the publication schedule.
Yes, Sirvi also offers international publications. Please note that delivery may take longer due to international shipping.
An in-stock single item usually arrives within 3–5 business days. Subscription deliveries are made according to the publication schedule.
No. Publications that do not fit in the mailbox due to their format, size, or an included gift will be sent to the parcel locker nearest to the subscriber’s address.
Please contact Sirvi customer service at tellimine@lehepunkt.ee or by phone at +372 633 6117. We will check your order and help find a solution.
Please contact Sirvi customer service as soon as possible at tellimine@lehepunkt.ee. If possible, include a photo of the damaged publication and your order details.
To set up a direct debit, send an email with your details to tellimine@lehepunkt.ee.
Payment is made using the payment method selected when placing the order. For recurring payments or e-invoice subscriptions, payment is made according to the terms of the selected payment solution.
No. For an e-invoice to be paid automatically, you must have an e-invoice standing payment agreement with your bank.
Please contact Sirvi customer service at tellimine@lehepunkt.ee or by phone at +372 633 6117.
To change the delivery address, please contact Sirvi customer service as early as possible. A publication that has already been sent for mailing may not be possible to redirect to the new address.
To cancel your subscription, please contact Sirvi customer service at tellimine@lehepunkt.ee or by phone at +372 633 6117.
Consumers generally have the right to withdraw from an online purchase within 14 days. Exceptions provided by law apply to the right of withdrawal.
The statutory 14-day right of withdrawal generally does not apply to individually purchased newspapers, magazines, or other periodical publications. This exception does not apply to subscriptions.
Please contact Sirvi customer service at tellimine@lehepunkt.ee or by phone at +372 633 6117 and provide your order number and details of the product you received.